1. Who We Are
B.E. Ready Services Ltd (“we”, “our”, “us”) is a company registered in the United Kingdom.
We provide digital customs solutions including import/export clearance, transit declarations,
safety and security declarations, and related services.
2. Information We Collect
- Account details – name, company, email, and login credentials.
- Service data – information you provide when submitting declarations, uploading documents, or completing forms.
- Technical data – IP address, browser type, device details, and usage logs.
- Communications – messages or support queries you send to us.
3. How We Use Your Information
We use your data to:
- Provide and manage our services.
- Communicate with you regarding your account and submissions.
- Comply with legal and customs requirements.
- Improve and secure our portal.
4. Legal Basis for Processing
We process personal data under UK GDPR on the following bases:
- Contract – to provide services you request.
- Legal obligation – to meet customs and regulatory requirements.
- Legitimate interests – to maintain and improve our systems.
- Consent – where applicable (e.g., marketing communications).
5. Sharing Your Data
We may share your information with:
- Customs authorities and government agencies, when required.
- Trusted service providers such as IT, hosting, and email providers.
- Professional advisers (e.g., auditors, legal advisors).
- Other parties as required by law.
We do not sell your data.
6. Data Retention
We retain personal data only as long as necessary to provide services, comply with legal
obligations, or resolve disputes. After this period, data is securely deleted or anonymised.
7. Your Rights
You have the right to:
- Access the data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data, where applicable.
- Restrict or object to certain processing activities.
- Request a copy of your data in portable format.
To exercise these rights, contact us at the details below.
8. Security
We use technical and organisational measures to protect your personal data against
unauthorised access, misuse, loss, or disclosure.
9. Cookies
Our portal may use cookies or similar technologies to improve functionality and analyse usage.
You can manage cookies via your browser settings.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
B.E. Ready Services Ltd
Email: operations@bereadycustoms.com
Address: Knighrider House, Knighrider Street, Maidstone, ME15 6LU, United Kingdom
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
www.ico.org.uk